At ROBO PUMP AUTOMATION, our commitment to excellence extends beyond providing cutting-edge automatic water pump controllers and water level controllers. We understand that superior support and services are fundamental to your satisfaction and our success.
Unparalleled Support
Our dedicated support team is here to ensure your experience with our products is seamless and peaceful. We are proud to go the extra mile to assist you with any questions, concerns or technical issues.
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Personalized Assistance :
We believe in understanding your unique needs. Our team provides personalized support, tailoring our services to your specific needs.
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Product Demonstrations :
Are you Interested to know about our controllers? Don't worry, we offer live product demonstrations to demonstrate our products and help you make an informed decision.
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Technical Expertise :
Our experts are well-versed in our products. Be it installation instructions or troubleshooting everything in detail, we have technically proficient engineers to assist you at any time.
Hybrid Business Model
One of our standout features is our unique hybrid sales and support model. We have established a registered office that acts as a sales and support centre, ensuring efficient communication and coordination. But we didn't stop there. We believe in going the extra mile for our customers. So we provide personalized service by visiting our customers' locations. Whether it's product sales, demonstrations, installation, or ongoing support, we also conduct onsite inspections.
On-Site Service Area
While our commitment has no limits, we have strategically defined our service areas to ensure prompt and efficient on-site support. Our service extends to locations within an approximate 2-hour driving radius of our registered office address. These strategic limits allow us to maintain high standards of quality and support our customers expect and deserve.
24x7 Customer Support
We understand that problems can arise at any time. That's why we offer a 24x7 customer support number (+91 8282900195). Our dedicated support line is available round the clock to assist you whenever you need us.
Online Support Resources
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Video Tutorials :
Access our library of instructional videos that guide you through product installation, maintenance and troubleshooting.
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Infographics :
Our visual aids simplify complex processes and help you to get the most out of your controllers.
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Blog Posts :
Stay informed about the latest trends in using water pump controllers and our product updates through our blog posts.
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FAQ Section :
Have questions? Check out our FAQ section for quick answers.
Warranty and AMC Support
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Warranty :
All our products come with a warranty period, giving you peace of mind. If you encounter any issues covered by the warranty, we are here to resolve them quickly. To know more about warranty please visit our Warranty Policy page.
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Annual Maintenance Contracts (AMCs) :
For ongoing support and maintenance, we offer AMC as per your needs. These contracts ensure that your controller continues to function optimally. To know more about AMC please visit our AMC Policy page.
Contact Us
Questions, concerns, or need assistance? Our customer support team is just a call or email(support@robopumpautomation.in) away. We are here to serve you, and your satisfaction is our highest priority.
Thank you for choosing ROBO PUMP AUTOMATION. We are committed to providing not only exceptional products but unmatched support and service. Your water management needs are in capable hands.
